- Odometer reading with the current mileage
- Seller: Must be the name listed on the current title.
- New or used: Must be “used”. **
- $65 with lienholder
- $55 without lienholder
If you have any questions, please contact the Dealer Processing Unit at 860-263-5181.
After a title is issued, all errors are processed as ownership transfers.
Examples of common errors on vehicle titles:
- Loan agreements don’t match the current registration and title.
- The lease company’s name isn’t the name the lease company wanted i.e., Nissan Infiniti LT vs. NILT Inc.
- The customer wants to add or drop a name on the new vehicle.
Errors can’t be corrected by going back to the original application. Once an application is completed and processed, a new application for registration and title are necessary.
Required documents for title corrections
Required documents for title corrections
Please provide these documents to process after-title-issuance changes:
- Form H-13 (see above)
- Outstanding certificate of title properly assigned from seller (the name that appears on the front of the title) to buyer (how the vehicle should be registered and titled).
- A letter of lien release for lien correction (if applicable).
- A current Connecticut Insurance Card in the name of the applicants(s).
- Photocopies of the current applicant’s driver license.
- The proper fees for a record transfer, title, and lien fees (if applicable).
- A power of attorney is needed if the lienholder or dealer is signing paperwork for applicant, accompanied by that person’s photo ID.
- A photocopy of the current registration.
** In order to keep the vehicle listed as “New” a letter from the dealer, on dealer letterhead, must be submitted within six months from the title issuance date. The letter must state that the lienholder or lease company requests, a new title because it is registered and titled incorrectly.
Online Dealer Registration Batching and Submission Policy
It is recommended that the OLRS documents be mailed via overnight (FED EX, UPS, etc.) to ensure a tracking system. If Documents are not received within the 10 (ten) DMV business day submission policy, the dealership could be responsible for duplicating all of the documents.
When submitting work to the processing unit at DMV, please follow the below policy:
1. When issuing a registration and title document through the online dealer system, please be sure all the data is accurate before committing the transaction.
2. All OLRS Transactions must be submitted to the Online Processing Unit within 10 business days as per statutory requirement 14-15(d).
3. Print a transaction detail report (Transmittal Sheet) with same day’s work. Multiple days must not be submitted with one transmittal sheet. The work is filed by date, so there should not be more than one day of work per transmittal sheet.
4. Please scan all the documents you are submitting (aside from the driver’s license or ID card).
5. You must submit a completed CT registration and title application (Form H-13B), MCO or title, federal odometer statement, insurance card, a copy of driver’s license or ID card, registration credential, any additional required documents if needed (Q-1, etc.), and an imaging cover sheet for each transaction.
6. Attach the transaction detail report and put the transaction(s) in the order that indicated on the transmittal sheet.
7. You must attach all the transactions indicated on the transmittal sheet.
8. Send all work to the DMV:
Department of Motor Vehicles
Core Customer Operations, Room 305
Wethersfield, CT, 06161
9. Any dealership that has not submitted documentation within Ten (10) DMV business days is considered to be in violation of the Online Registration Procedures
Adding a customer for online DMV processing
To add a customer, please fax a completed CT registration and title application (Form H-13B) to the DMV at 860-326-0522. Be sure to include:
- Customer name
- Current address (mailing & residency)
- Date of birth
- A clear, legible copy of the customer's driver’s license or ID card
The address on the CT credential must match what’s on the application form. If different, a change of address request (Form B58) must also be included.
Please include a cover sheet with the contact information (name and phone # or email) of requestor.
It will take approximately one hour to add the customer to the DMV system during normal business hours (Monday-Friday, 8 a.m. to 3 p.m.). This transaction can only be completed via fax and not by phone.
Dealership customer address change
When processing customer paperwork, the dealer can direct the customer to an online change of address if needed. The customer will receive a receipt once the transactions has been completed.
- Compliance issues (that prevent a registration)
Compliance issues (that prevent a registration)
If your customer has a compliance issue (e.g., delinquent tax, insurance compliance, parking tickets, registration suspension), you have 14 days to have the customer resolve the issue.
Note: DMV no longer accepts paper tax clearances from tax collectors. See additional information.
If the customer does not resolve the compliance issue after 14 days, you may send the paperwork to the DMV's dealer online unit as a "title only" transaction. Here are the procedures:
- Both the dealer and the customer must sign the request for title only transaction form. The form states that if the customer does not resolve their compliance issue, the DMV will cancel their current registration and they will lose all equity.
- Hold all the paperwork for 14 days.
- If the customer comes back within that 14-day period with the compliance issue resolved, register the vehicle as you would normally (see above).
- If the customer does not come back within the 14-day period, send to DMV the completed request for title only transaction form signed by both the dealer and customer, along with the DMV paperwork and associated fees, to perfect the lien.
- Mail the documents/fees to:
The DMV will perfect the lien and send you a letter stating that their lien has been perfected. You’ll be advised that once the compliance issue is resolved, you may go to your local DMV branch to register the vehicle. You will need to provide the letter received from the DMV, a completed CT registration and title application (Form H-13B), your driver’s license, insurance card (provided by your insurance company), and payment for required transaction fees.
Note: Please do not use a title-only form for changing or correcting a lienholder. The title-only form is to be used only to perfect a lien when a customer has compliance issues.
